Internal business systems
Software for how your company actually takes orders, prices them, schedules the work and gets paid.
Everything we automate and build
We automate the work your team does manually
Ordinary software does the work that follows clear rules: order entry, invoicing, payroll. AI makes the simple decisions instead of your specialists and hands them the complex ones, with the reason
- Zen Software LLC
- New Jersey, USA
- 17 specialists
- engineering, AI, product, QA, design
- 12 years
- of the founder’s experience in back-office systems
Automating with us means using AI for the main things, where something has to be understood, weighed and chosen. The rest is done by ordinary software built to work together with AIVitalii Buga · Founder, Zen Software
Manufacturing · B2B Shades
30% more orders fulfilled, and the owner no longer enters or checks the data
A web application in place of a folder of Excel files validates and prices every order line as it is typed
+30%more orders fulfilled−50%of the owner’s time on daily work
Read the case study
Manufacturing · roller shades, Florida
Dealer orders were retyped by hand. Now they arrive priced automatically
Orders from the largest dealer come straight from its app; the others are entered once, and the system prices each shade
0orders retyped from the largest dealer8 wksfrom signature to printed invoices
How we think about the work
First we map how the work runs. Then ordinary software with clear rules does most of it, and AI takes only the part where something has to be understood, weighed and chosen
We do not add AI where a rule will do
Usually first
Discovery and specification
A paid analysis and a written specification: what to build, what it will cost, in what order. Priced before it starts. The document is yours.
How we workVitalii Buga
Founder, Zen SoftwareOver 12 years of software engineering and management experience running back-office projects for cloud providers in the U.S. The team has delivered order intake, pricing and production systems for several window-treatment businesses and several AI SaaS projects.
About the company- Zen Software LLC
- New Jersey, USA
- 17 specialists
- engineering, AI, architecture, product, QA, design, delivery, analysis, marketing and HR
- Manufacturing
- Accounting & bookkeeping
- Healthcare & medical tourism
- Automotive
- SaaS
- E-commerce
- Professional services
Upwork reviews
What clients say
Upwork clientWow, wow, wow. Vitalii was the best freelancer I have used. So dedicated, so detailed and never, never gave me a hard time even when he was right to do so. A real friend and superb coder, professional. I can't recommend him highly enough!
Upwork clientVitalii is one of the best front-end freelancers that I have worked with. He is always at the top of my list when I need some help with projects. Very knowledgeable, friendly and easy to work with. Very happy, as always.
Upwork clientAbsolutely impressed with his abilities and work ethic. As a programmer myself, I needed to outsource some workload for a personal side project. I found that Vitalii was knowledgeable and very good at what he does. Also he speaks/writes fluent English, which was super helpful. I certainly will be using Vitalii again on future projects. He has earned my trust. He was actually the 2nd person I hired for this job. The first one could not complete this task as needed (even though they had a compelling resume).
Anyway, I can't say enough good things about my experience with Vitalii. If you are looking for someone who can actually do what they say they can, is easy to work with and completes projects on time, I recommend him fully.
Upwork clientHonestly the best dev that I use here at Upwork. He is without a doubt my favorite and preferred programmer. His work is clean, logical and on time. Beyond that he usually identifies missing needs and features in projects that I had not considered, which is massively helpful.
Upwork clientHe is always great to work with and always goes the extra mile. Always happy with his work and communication.
Upwork clientAmazing work as always!
Start by talking to our voice agent
Tell it what you need built. In a few minutes you will have a rough estimate of cost and timeline, with no forms and no waiting
Services
What we automate
- OperationsAn order is entered once, checked against your rules, and passed to production and scheduling without retyping
- Internal business systemsSoftware for how your company actually takes orders, prices them, schedules the work and gets paid
- API integrationsYour CRM, accounting, ERP and messaging tools pass data to each other, so nobody copies it by hand
- ReportingDashboards read your systems directly, so the numbers are current instead of rebuilt at month end
- Vibe-coded prototypesA prototype you built with AI and outgrew: we review it, fix it and finish it
API integrations
Your CRM, accounting, ERP and messaging tools pass data to each other, so nobody copies it by hand.
Everything we automate and buildHow we work
- 01
Understand
We sit with your employees and follow how an order, an invoice or a request actually moves.
- 02
Map
Every step, tool, hand-off and exception goes on one map. Most teams see their whole process for the first time.
- 03
Simplify
We remove the steps that exist only because two tools could not pass data to each other.
- 04
Automate
Work that follows fixed rules becomes software, and every step it takes is logged.
- 05
Add AI
AI takes the cases where something has to be understood, weighed and chosen: a PDF, an email, a photo. Only those.
- 06
Measure
We compare time and errors before and after, and fix what the numbers point to.
How an engagement is structured
Usually firstDiscovery and specification
A paid analysis and a written specification: what to build, what it will cost, in what order. Priced before it starts. The document is yours.
Then, eitherTime & Material
Hourly, invoiced monthly. For integration work and anything where the scope moves.
OrFixed Price
For a defined stage, split into acceptance milestones with written criteria for each.
Tell us where the work is retyped, waits or breaks
A 30-minute call about one process in your business. We will say where automation fits and where it does not
- No slide deck. We look at the process you actually run
- You leave with a rough map of it, whether or not we work together